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Terms & Conditions

Privacy Policy

Last updated: 10/20/2025

Welcome to MysteryChick.com (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from our website (the “Site”).

By using our Site, you agree to the terms of this Privacy Policy.

1. Collecting Personal Information

When you visit or shop on our Site, we collect certain information about your device, your interaction with the Site, and the details needed to process your orders. We may also collect information when you contact us for support.

Device Information

  • Examples: Web browser version, IP address, time zone, cookie data, pages or products viewed, and how you interact with our Site.

  • Purpose: To ensure the Site loads properly and to perform analytics to improve user experience.

  • Source: Automatically collected via cookies, log files, web beacons, or tags.

  • Disclosure: Shared with our website host and analytics providers.

Order Information

  • Examples: Name, billing address, shipping address, payment information (credit card or PayPal details), email, and phone number.

  • Purpose: To fulfill orders, process payments, ship items, communicate with you, and screen for fraud.

  • Source: Provided directly by you during checkout.

  • Disclosure: Shared securely with our eCommerce processor (e.g., Wix, Shopify, or Stripe).

Customer Support Information

  • Examples: Email, order history, or any messages sent to our support team.

  • Purpose: To respond to your questions and provide assistance.

  • Source: Collected directly from you.

2. Sharing Personal Information

We share information with third-party service providers to help us deliver our services and fulfill your orders. Examples include:

  • Our eCommerce platform (e.g., Wix)

  • Payment processors (e.g., Stripe, PayPal)

  • Shipping and logistics partners

We may also share your information to comply with laws, respond to legal requests, or protect our rights.

3. Behavioral Advertising

We may use your information for personalized marketing and advertising purposes, such as:

  • Analytics: Using tools like Google Analytics to understand how you use our Site.

  • Advertising: Showing you relevant ads based on your activity on our Site and other websites.

You can learn more about targeted ads or opt-out at:

4. Using Personal Information

We use your personal information to:

  • Process and ship your orders

  • Provide customer support

  • Communicate updates, offers, or promotions

  • Improve our Site and services

5. Lawful Basis (GDPR)

If you are located in the European Economic Area (EEA), we process your data under one or more of the following legal bases:

  • Your consent

  • Performance of a contract (to fulfill your order)

  • Compliance with legal obligations

  • Legitimate interests that do not override your rights

6. Data Retention

We keep your personal information for as long as necessary to fulfill orders, comply with legal obligations, or resolve disputes. You may request deletion of your data at any time by contacting us.

7. Cookies

We use cookies to improve your browsing experience. Cookies remember preferences, help with login, and analyze site traffic.

You can manage or disable cookies in your browser settings, but this may affect some features of the Site.

8. Your Rights

Depending on where you live, you may have the right to:

  • Access or receive a copy of your personal data

  • Request correction or deletion of your data

  • Withdraw consent to data processing

  • Object to targeted advertising

To exercise these rights, contact us via our Contact Form on the website.

If you’re an EEA or California resident, we may require identity verification before fulfilling your request.

9. Text Marketing (SMS) Policy

By entering your phone number at checkout or signing up for SMS updates, you consent to receive order updates and limited promotional messages. Message frequency will not exceed [insert number] per month.

  • To opt-out, reply STOP to any text message or use the unsubscribe link.

  • Standard message and data rates may apply.

10. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. Updates will be posted on this page with the revised date.

11. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us via the Contact Form on our website.

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